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Integrations & APIs

Connectors that hold after the first sync

Bitbucket, ledger, CRM, and payment APIs through one structure: stable events, documented writes, and exceptions someone can finish.

You own the code · Visible retries

API connector architecture linking source systems to destination APIs with validation and exception handling.
Connector craft · shared structure across APIs

API integration services: connectors, validation, and exception handling

Who it's for

Product, ops, and finance teams where a webhook “worked in staging” but production drifts. Teams connecting Bitbucket, QuickBooks, Xero, Stripe, CRM, or fleet APIs who need agreement between systems - not another glue script.

What we deliver

Custom API connectors with stable event keys, idempotent workers, documented endpoints, and operator exception queues. Bitbucket Pipelines, ledger posts, payments, and CRM writes through the same structure - finished when failure is visible, owned, and auditable.

Problems we solve

Silent sync drift, duplicate posts on retry, and errors buried in logs. When nobody owns a failed record, we map the source event, destination write, and resolution path - then build the connector and the surface ops can finish.

Kriva is a product design and engineering studio - not an iPaaS vendor. You own the connectors, code, and documentation after launch.

Integration problems

Staging success is not
a production connector.

01

No owner when a record fails

The job reports success or a raw 500. Production needs a named person, a source record, and a next step.COST: silent drift, finance finds variances outside the product

02

Retries without a stable key

A timeout posts twice. Without idempotency, every retry makes the destination worse than the miss.COST: duplicate invoices, conflicting CRM records

Duplicate API posts caused by retry without idempotency keys.
03

Errors operators cannot act on

JSON blobs and HTTP codes. Ops needs source value, destination value, and Retry, Match, or Park.COST: engineering tickets for every sync miss

Exception card with retry, match, and park actions for operators.

Integration structure

One path. Every API.

Bitbucket Pipelines, ledger posts, and CRM writes share the same sequence. The connector is finished when failure is visible, owned, and auditable.

  1. 01

    Source event

    Queued with a stable key from the product, Bitbucket, or another system of record.

  2. 02

    Connector

    Workers, backoff, and documented endpoints. No CSV dumps as the default.

  3. 03

    Validate

    Schema, mapping, and idempotency before the destination write.

  4. 04

    Destination API

    Bitbucket, QuickBooks, Xero, Stripe, HubSpot, or a scoped industry API.

  5. 05

    Exception or audit

    Match confirms agreement, or an operator finishes the record without an engineering ticket.

Five-stage integration path from source event through connector and validation to destination API, then exception or audit.
Shared architecture · illustrative

APIs we ship against

The same craft.
Different destinations.

Each connector uses official APIs and the structure above. Close-cycle UX for QuickBooks and Xero lives on QuickBooks & Xero integrations - same connector structure, finance-specific operator UI.

Platform API

Bitbucket

Webhooks, repository events, and Pipelines status into the product - same keys, retries, and exception queue as every other connector.

Accounting

QuickBooks & Xero

Invoices, payments, and matching for month-end. The finance-specific solution, not a generic glue job.

QuickBooks Xero QuickBooks & Xero

Accounting integrations →
Payments

Stripe and PSP APIs

Payout and settlement lines with source-record traceability - not a one-way export that finance cannot reconcile.

CRM · ops · fleet

HubSpot, custom, ELD

Reliable sync when the job is agreement between systems. Dispatch and fleet context lives under trucking solutions.

Trucking & logistics →

When the write fails

Operators finish what APIs cannot.

Bitbucket ref · no product job

  1. PR-882Repo A · mainMatch
RetryPark

Operator pattern · no client data

A Bitbucket pipeline miss and a ledger mismatch use the same language: source, destination, reason, owner, action.

  • Source recordStable event ID and payload reference - not a log line buried in a worker.
  • Readable reasonMapping mismatch, rate limit, or validation fail - in language ops can act on.
  • Named resolutionRetry, Match, or Park. Owner, timestamp, and an audit state when it closes.

How the work is owned

Map, then build, then operate.

Three phases. Each has a definition of done. Code does not start until systems, records, and retry policy are signed off.

  1. 01

    Systems, records, owners

    What posts where, who is paged, what “done” means, and how idempotency works.

  2. 02

    Documented APIs

    Bitbucket, ledger, payments, CRM, and platform APIs through native connectors.

  3. 03

    Exception tooling

    Retry, match, and resolution surfaces so the connector does not become a ticket pile.

FinanceSync case study

When month-end found the drift.

QuickBooks and Xero sync worked in staging. Month-end is where the exception queue earned its place - idempotent workers, source-record keys, and discrepancy cards ordered by close risk.

Problem
Jobs reported success while amounts drifted. Finance found variances outside the product.
Connector
Idempotent workers, source-record keys, match engine, webhook plus poll so silent drift cannot hide.
Operator UX
Discrepancy cards with retry, confirm, park - ordered by close risk, not arrival time.
Outcome
A close workflow finance uses. Parallel run before cutover.

Client names and identifying details may be changed for confidentiality. Metrics on case pages are measured delivery outcomes.

Illustrative discrepancy queue - the view finance uses at close.

FAQ

About this integration work.

Bitbucket, accounting, and other APIs on this page follow the same connector rules.

Yes. Bitbucket webhooks, repository events, and Pipelines status land in the same structure as ledger and CRM connectors: stable keys, retries, and an exception queue.

That solution page is the finance market path: close, matching, and operator UX for books. This service is the connector craft used there and on Bitbucket, payments, CRM, and other APIs.

Integrations move data between systems of record. Automation orchestrates steps, often with a human on send. Many briefs need both.

Exception views, retries, and the source record. Operators get Retry, Match, or Park. Failures are not silently skipped.

Yes. We harden the connector and add the operational surface the first pass skipped: keys, mapping, and a resolution path.

No. Bitbucket is one published example. The same event → validate → write → exception pattern applies to CRM, payments, fleet, and ledger APIs - including CRM development destinations.

Start a conversation

Name the connector that fails after the first sync.

Tell us the source event, destination API, and what happens when a write fails. Bitbucket, payments, CRM, fleet, or another scoped API. We'll review the systems and recommend the connector structure - no RFP required.

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