ops.kriva.transport / live order
Order TR-4471··
CustomerOps
VehicleNot specified
CarrierUnassigned
Origin → Destination··
Pickup ··Delivery ··
Apex Haul · verified
4 vehicle slots · insurance on file · pickup window confirmed
- 09 Aug Quote requested from booking portal
- 09 Aug Vehicle details submitted
- 09 Aug Pickup location and window captured
- 11 Aug Carrier assigned · verified, slots confirmed
- 11 Aug Dispatched · customer notified
- 12 Aug Picked up · condition report filed
- 14 Aug Delivered at destination
- 14 Aug Proof of delivery captured · invoice triggered
Stage 01 · Quote requested
The quote form is the shop window.
Quote, book, and pay have to work on a phone, with a price the customer can defend to themselves. Every ambiguous field here is a quote that never gets submitted.
Customer-facing
Stage 02 · Vehicle details
Running or not running changes everything.
Vehicle type, condition, and modifications drive both the price and which carriers can take it. Asked clearly once, not corrected on a phone call later.
Customer-facing
Stage 03 · Pickup location & window
A price without a window is not a quote.
Configurable quote logic with transparent breakdowns for customers and ops review, so the number the customer sees is the number ops can honour.
Customer-facing
Stage 04 · Carrier assignment
Match the load to a carrier who can actually take it.
Slots, lane, equipment type, and verification in one assignment view. Exceptions stay on the console instead of a group chat.
Ops console
Stage 05 · Dispatched
The moment the customer starts wondering.
A dispatch notification reduces support volume more than any other single message in the flow. Silence here is a call to the competitor they almost booked.
Ops console
Stage 06 · Picked up & in transit
Condition capture protects both sides.
Photos, notes, and a running/not-running check in a driveway, in daylight, one-handed. The condition report is the product at pickup.
Driver app
Stage 07 · Delivered
Status and ETA, without a phone call.
The tracking page is the product for most of the engagement. One shareable link. An ETA that updates before they ask.
Customer-facing
Stage 08 · Proof of delivery
POD closes the order and starts the invoice.
Signature, photos, and an invoicing trigger from one event — so delivery, billing, and the follow-up review fire together.
Ops automation