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Auto transport software

Quote to POD. One order.

Booking portals, carrier dispatch, customer tracking, and proof of delivery for vehicle logistics — built for the customer shipping one car, the driver in the driveway, and the desk coordinating both.

Quote · dispatch · POD Customer · carrier · ops 6–14 weeks to platform

Demo Illustrative order · no client data

Quote to proof of delivery

Eight moments that decide the review

Auto transport is a purchase before it is an operation. Scroll to follow one vehicle from quote request to signed POD — and watch whose screen it is at each stage.

ops.kriva.transport / live order
Order TR-4471·· CustomerOps
Quote$··
Requested
VehicleNot specified
CarrierUnassigned
Origin → Destination··
Pickup ··Delivery ··
Apex Haul · verified 4 vehicle slots · insurance on file · pickup window confirmed
  • 09 Aug Quote requested from booking portal
  • 09 Aug Vehicle details submitted
  • 09 Aug Pickup location and window captured
  • 11 Aug Carrier assigned · verified, slots confirmed
  • 11 Aug Dispatched · customer notified
  • 12 Aug Picked up · condition report filed
  • 14 Aug Delivered at destination
  • 14 Aug Proof of delivery captured · invoice triggered

Stage 01 · Quote requested

The quote form is the shop window.

Quote, book, and pay have to work on a phone, with a price the customer can defend to themselves. Every ambiguous field here is a quote that never gets submitted.

Customer-facing
Stage 02 · Vehicle details

Running or not running changes everything.

Vehicle type, condition, and modifications drive both the price and which carriers can take it. Asked clearly once, not corrected on a phone call later.

Customer-facing
Stage 03 · Pickup location & window

A price without a window is not a quote.

Configurable quote logic with transparent breakdowns for customers and ops review, so the number the customer sees is the number ops can honour.

Customer-facing
Stage 04 · Carrier assignment

Match the load to a carrier who can actually take it.

Slots, lane, equipment type, and verification in one assignment view. Exceptions stay on the console instead of a group chat.

Ops console
Stage 05 · Dispatched

The moment the customer starts wondering.

A dispatch notification reduces support volume more than any other single message in the flow. Silence here is a call to the competitor they almost booked.

Ops console
Stage 06 · Picked up & in transit

Condition capture protects both sides.

Photos, notes, and a running/not-running check in a driveway, in daylight, one-handed. The condition report is the product at pickup.

Driver app
Stage 07 · Delivered

Status and ETA, without a phone call.

The tracking page is the product for most of the engagement. One shareable link. An ETA that updates before they ask.

Customer-facing
Stage 08 · Proof of delivery

POD closes the order and starts the invoice.

Signature, photos, and an invoicing trigger from one event — so delivery, billing, and the follow-up review fire together.

Ops automation

Why this isn’t a dispatch board

Three people use this product. Only one of them works for you.

Audience 01

The customer

Shipping one vehicle, probably for the first time, comparing you against four other quotes.

  • Quote and pay flow
  • Pricing they can understand
  • Tracking and ETA
  • Proactive notifications
Audience 02

The carrier & driver

Accepting loads on the road, capturing condition and documents in a driveway.

  • Load acceptance
  • Pickup and delivery confirmation
  • Document capture
  • Mobile-first, low signal
Audience 03

Your ops team

Coordinating both sides, handling the exceptions neither of them sees.

  • Carrier dispatch console
  • Exception handling
  • Quote review and overrides
  • Invoicing and CRM triggers

Pricing & quote engines

The number they see has to be the number ops can honour

Itemise it once. Share it both ways. A single unexplained figure invites a call to a competitor.

Illustrative Example breakdown · not a rate card

Why the breakdown sits on the quote

  • TrustA single unexplained number invites a call to a competitor. An itemised one invites a booking.
  • ConversionClear pricing and trust signals throughout quote, book, and pay — the difference between a lead and an order.
  • Ops reviewThe same breakdown ops sees, so an override is a conversation about one line, not the whole quote.
  • ConfigurableQuote logic your team can adjust as lanes, equipment, and fuel move, without an engineering ticket.

The product surfaces

Four screens that carry the order

End-to-end design and development from one in-house team — portal, console, tracking, and the phone in the driveway.

01

Transport booking portals

Quote, book, and pay without a phone call. Trust signals sit where hesitation happens — price, window, and vehicle condition on one screen.

  • Quote to payment on mobile first
  • Itemised price the customer can screenshot
  • One order ID from booking through POD
Web design & development
02

Carrier dispatch tools

Assign loads, coordinate drivers, and manage exceptions from a single ops console — slots, lane, and verification on the record.

  • Carrier slots, lane, and equipment in one view
  • Exceptions handled without leaving the console
  • Verification and insurance status on the assignment
CRM Design
03

Customer tracking UX

Shipment status, ETA updates, and notifications sent before the question is asked. One shareable link per order.

  • Status the customer can read without calling
  • Notifications at dispatch, pickup, and delay
  • A page that still works when they refresh it at 11pm
Web application design
04

Driver coordination apps

Pickup, delivery confirmation, and document capture usable in a driveway, in daylight, one-handed — not a shrunk dispatch board.

  • Condition capture at pickup and delivery
  • Signature and POD in the same flow
  • Works on a phone with gloves and low signal
Mobile app design

Proof · stated honestly

We haven’t published an auto transport case study yet

The two projects below are the closest published work: a dispatch console and a booking marketplace. Between them they cover most of what an auto transport platform needs. We are happy to walk through relevant unpublished work on a call, under NDA.

Process

How we deliver vehicle logistics platforms

Journey mapping through launch with written gates, weekly demos, and one team on the call and in the code.

Full process
  1. Phase 01

    Journey mapping

    Map customer, carrier, and ops journeys to find friction in quote-to-delivery before UI begins.

  2. Phase 02

    Product design

    High-fidelity UX for portals, dispatch, and tracking, validated with you before production code.

  3. Phase 03

    Platform build

    Web apps, mobile coordination tools, and integrations with your TMS, CRM, or finance stack.

  4. Phase 04

    Launch & optimize

    Analytics, conversion tuning on the quote flow, and ops feedback loops after go-live.

FAQ

Common questions

Asked most often by auto transport brokers and carriers before a first call.

Ask us directly

Yes. We build for both sides: customer-facing portals and internal dispatch and ops tools.

We integrate with common logistics and CRM platforms via API, or build custom connectors where needed.

Car transportation has unique quote, tracking, and customer communication patterns. We design specifically for vehicle logistics, not general trucking. See also trucking & logistics solutions.

Not yet. The closest published work is FleetFlow for dispatch and LocalServe for booking flows. We can walk through relevant unpublished work under NDA on a fit call.

Next step

What’s breaking in quote-to-POD?

A short fit call or a written brief. You leave with a clear yes, no, or not-yet.

Reply within one business day NDA on request No commitment required