Unattended customer replies
Drafts yes. Send requires a human. SupportAI is built that way.
Service · Speed with ownership
AI in the workflow. A human on the ship.
Claude, ChatGPT, Copilot, Figma AI, Cursor, selected for the task, always with human oversight. Faster delivery. Clear ownership. Not an unattended model on your product. How this works in practice: how AI is changing product design workflows.
#4812 · Billing · 94%
Charge posted twice after the March plan change.
DraftWe can reverse the duplicate and credit the difference today.
ApproveHold
The gate
If it can reach a customer or the ledger, a person reviews it.
We use AI to draft, triage, and accelerate. We do not treat a model output as a shippable product, a legal answer, or a posted invoice.
What we will not automate unsupervised
Speed is not a substitute for ownership.
Posting to the ledger on a guess
Exceptions go to an operator. We do not let a model close the books.
“The AI designed it”
Tools accelerate. Designers and engineers still own the file, the spec, and the merge.
#4812 · Billing · 94%
Charge posted twice after the March plan change.
DraftWe can reverse the duplicate and credit the difference today.
ApproveHold
Selected work
SupportAI
Copilot in the support workflow with a review gate. Narrative case, no invented metrics.
Read the case→FAQ
About AI-Assisted Product Development
Which AI tools do you use?
Claude, ChatGPT, GitHub Copilot, Figma AI plugins, and Cursor. Each is selected for the task at hand, always with human oversight.
Start a project
Need AI-assisted delivery with clear ownership?
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